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Contact Us
Contact us by Email, Telephone or Snail mail
We take our customer care very seriously, you are our business. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
Credit Application
Download
We also accept the following credit cards for your convince
For product information or assistance:
customerservice@prodrainservice.com
For service inquiries or assistance:
customerservice@prodrainservice.com
For solicitor and vendor inquiries or assistance,
please note we only speak with vendors via email:
customerservice@prodrainservice.com
For customer project or bid assistance:
bids@prodrainservice.com
We will respond to you within 24 hours, during regular business hours.
All email correspondence is completely confidential. Professional Drain
Service
customers may also use our toll free telephone support center to contact
a service representative during regular business hours:
Speak directly with a Technician or Voice mail.
801-963-0910
801-809-PROS (7767)
1-866-809-PROS (7767) Statewide
During heavy call volumes, customers may be sent to
voice mail.
For Grease trap & Septic tank Pumping - (Salt Lake
City ) 801-594-9980 or (Park City, Heber) (435)
654-5787
Regular Hours;
Monday to Friday 7:00am to 5:00 pm
Saturday 7:00am to 3:00 pm
After hour service is available until we are full, all calls taken on a first to
call first to schedule basis.
Saturdays after 3pm, Sundays and federal & State holidays please leave a message. A
service tech will contact you within 1 hour of your call, extra charges
may apply.
FAX:
801-964-1663
Send your inquiries to:
- Professional Drain Service LLC
- Attention: Customer Care Center
- PO Box 18100
- Salt Lake City, Utah
- 84118-0100
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